Refund and Returns Policy – MultiPlusLink.com

At MultiPlusLink.com, customer satisfaction is our highest priority. If you’re not completely satisfied with your purchase, please review our Refund and Returns Policy below for guidance on how to request a return or refund.

Our Commitment

We are committed to delivering high-quality products and services. If your order doesn’t meet expectations, we offer a smooth and straightforward return and refund process.

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Conditions for Return

You may return eligible products within 30 days of receiving your order if the item is unused, undamaged, and in its original packaging with all labels intact. A receipt or proof of purchase is required to complete your return.

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Items Not Eligible for Return

Please note that the following items are non-returnable:

• Digital products or software once a license has been activated

• Opened antivirus or registered software

• Gift cards and promotional items

• Clearance or final-sale products

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How to Initiate a Return

To start a return, please contact our support team at info@multipluslink.com with your order number and reason for return. Once your return request is approved, we will issue a return authorization and provide shipping instructions. The product must be securely packaged and shipped to the address provided.

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Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days and credited to your original payment method. Please note that bank or payment provider processing times may vary.

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Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was damaged or defective upon delivery. Original shipping fees are non-refundable, and return shipping costs may be deducted from your refund if applicable.

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Exchanges

For exchanges, email us at info@multipluslink.com. If the item qualifies, we’ll provide instructions for the exchange process. Exchanges will be issued only after the original item is returned and passes inspection.

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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. We will arrange for a replacement or full refund at no additional cost to you.

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Contact Us

If you have any questions regarding our Refund and Returns Policy, feel free to contact us:

MultiPlusLink.com
Email: info@multipluslink.com